Marketplace

Bookie — Connecting Clients to Service Providers via WhatsApp

A WhatsApp-integrated service marketplace that lets clients discover providers, send structured bookings, and pay securely — all from their phone.

The Challenge

Service providers in Ghana lacked a simple, mobile-first way to be discovered and booked by clients. Existing solutions were either too complex, USSD-based, or required expensive custom development.

Our Solution

We built Bookie — a WhatsApp-based booking marketplace using Next.js, PostgreSQL, and Redis. Providers create a public profile page with their services and availability. Clients browse, book, and pay via Paystack — all with WhatsApp notifications at every step.

Key features:

  • Provider onboarding and profile management
  • Subscription billing via Paystack recurring charges
  • Real-time booking notifications via Redis-backed queues
  • Admin dashboard for analytics and campaign management

The Impact

Bookie is live at bookie.eleshitsolutions.com, giving local providers a digital storefront and clients a frictionless way to book services. The platform handles subscription lifecycle, payment collection, and notification delivery automatically.

Bookie — Connecting Clients to Service Providers via WhatsApp | Elesh IT Solutions